Quality is our mission. The
quality policy is our main tool in achieving it. The
policy is clearly defined, comprehensive and highly
formalized. Basic contents of the Quality Policy are:
(I) Utmost
Satisfaction of Client's expectation
(II)
Innovative, cost and time effective services
(III)
Consistent and continuous quality improvement
(IV)
Fulfillments of defined quality objective targets
(V)
Develop the organisation as an international centre
for excellence.
(VI)
Continuous evaluation of market to explore challenging
areas of operation.
The policy lays down the
basic philosophy and translates it into practice, by
defining formalised procedures to be completed in
sequential steps. Simply stated the procedures comprise 4
elements-
(I) Task Definition
(II) Task Assignment
(III) QC/QA plan for each task element
(IV) Documentation and feedback
The application begins with every bid preparation. We do
not mind the efforts for the bids not won. For every bid
we prepare, the first three steps are completed with care.
We ensure that quality targets are set and achieved for
every job that the client entrusts us with. Our quality
control procedures are designed to sieve out gross human
errors and nothing is left to chance. The quality policy
has paid us the best dividends. It holds the key to our
success.